Privacy Policy
Last Updated: 7/27/2025
🔒 1. What We Collect
When you interact with LoreVeil, we may collect:
a. Personal Information
- Your name, email address, mailing address (for letter delivery)
- Payment info (processed securely via trusted third-party providers like Stripe or PayPal)
- Any additional details you share while using our platform (e.g., custom character names or personal letters)
b. Non-Personal Information
- Browser type, device, IP address
- Website interaction (clicks, time spent, pages viewed)
🛠️ 2. How We Use Your Info
We use your data to:
- Deliver physical and digital letters you've requested
- Improve the website experience
- Respond to customer support questions
- Send updates (only if you opt in to our emails)
- Ensure transactions are processed safely and securely
We do not sell or rent your information to anyone.
✉️ 3. Who Can See Your Info
Your data may be seen by:
- Our team (on a need-to-know basis only)
- Secure third-party services we use (e.g., shipping providers, payment processors)
- Law enforcement, only if required by law
We require all third-party tools to follow the same privacy and data protection standards we do.
🔐 4. How We Keep It Safe
- We use industry-standard encryption, SSL, and other security practices to protect your data.
- You're also responsible for protecting your own login credentials, if applicable.
❌ 5. Your Rights
You can:
- Ask to view, edit, or delete your personal data
- Opt out of promotional emails at any time
- Request that we erase your account (email us at Create@LoreVeils.com)
🍪 6. Cookies
We use cookies to improve performance and remember your preferences. You can control cookies in your browser settings.
👶 7. Children's Privacy
Our site is not intended for children under 13. We do not knowingly collect personal data from children.
🔄 8. Updates to This Policy
We may update this policy over time. If we make significant changes, we'll notify users via the site or email.
📫 9. Contact Us
Have questions?
Reach out at: Create@LoreVeils.com